Senior Project Manager

The role

The Senior Project Manager acts as an offshore operational anchor in Mumbai to drive delivery governance, project planning, and operational excellence for US-based Client Services teams. This role involves owning initial Scopes of Work, managing resources, and overseeing financial governance for global brands.

What you will do

• Author initial drafts of Scopes of Work, staffing plans, project approaches, and delivery timelines.
• Establish and enforce critical path schedules, workback plans, and milestone checkpoints.
• Build and scale project management templates using generative AI tools.
• Maintain real-time client status documentation and dashboards.
• Partner with Resourcing Directors to manage squad allocations and capacity.
• Provide operational infrastructure for new business pitches and organic growth.
• Track project budgets, monitor fee burn, and forecast revenue and billing milestones.
• Execute monthly billing requests and manage PO tracking and timesheet compliance.
• Ensure all materials meet Landor brand quality standards.
• Oversee structured archiving of master deliverables and pitch collateral.

Required qualifications

• Structured project management or project operations experience within a brand consultancy, creative agency, or professional services firm.
• Capability to author Scopes of Work, staff plans, project approaches, and commercial budgets from scratch.
• Experience managing agency resource allocation, staffing models, and capacity forecasting.
• Experience supporting new business pitches and organic account expansion.
• Success collaborating across distributed, cross-functional teams, global brands, and cross-cultural time zones.
• Comfort with modern project management systems, workflow automation, and integrating generative AI tools.
• Understanding of project finance, billable utilization, rate cards, fee structures, and commercial risk mitigation.
• Exceptional written and verbal communication skills.

About the company

Landor is a world-leading brand expert and part of WPP. They work with clients to define and solve business problems through the lens of brand.