Automotive Internet Sales Consultant

The role

The Automotive Internet Sales Consultant assists customers in finding vehicles and provides a guest experience through the sales process. This role involves responding to digital leads and managing follow-ups to set appointments.

What you will do

• Respond promptly to inbound Internet, phone, text, and digital leads.
• Manage follow-up and set appointments using CRM, email, phone, and SMS.
• Coordinate and confirm showroom visits and test drives.
• Use consultative selling skills to help customers select the right vehicle.
• Maintain strong customer relationships to drive repeat business and referrals.
• Stay knowledgeable on vehicle models, features, and competitive offerings.
• Ensure a positive customer experience by addressing questions and concerns.
• Take ownership of the customer journey to create a strong dealership impression.

Required qualifications

• Minimum of 1 year of previous automotive Internet sales experience within a dealership
• Strong communication skills
• Friendly, outgoing attitude
• Valid driver’s license
• Acceptable driving record
• Must have or acquire a valid California Vehicle Salesperson License

Nice to have

• Strong desire to succeed
• Strong negotiation skills
• A passion for helping people find their dream cars
• A drive to succeed and build a lasting career

Benefits

• Medical, Dental and Vision Plans
• Short and Long-Term Disability
• Paid Holidays & Paid Time Off
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Assistance Plan
• Paid Training

Before you apply

• 18 years or older required
• Must pass pre-employment testing including a background check and drug screen

About the company

Kia Santa Monica is a high-volume, high-performance dealership.