Director, IT

The role

The Director of IT runs day-to-day technology operations and leads the delivery of the IT roadmap. This hands-on leadership role owns end-user services, business application support, and the compliance posture of systems.

What you will do

• Manage MSPs, Contractors and IT vendors against defined SLAs
• Set service standards for end-user support
• Work with Facilities on lab and office build-outs, renovations, expansions, and site moves
• Support building technology systems such as badge access control, conference room AV, and visitor management
• Coordinate support for lab instruments and lab equipment monitoring systems
• Partner with Quality to maintain a risk-based CSV or CSA program
• Ensure GxP systems meet 21 CFR Part 11 and EU Annex 11 requirements
• Support GxP systems across manufacturing and laboratory operations
• Maintain data integrity practices across clinical, manufacturing, and laboratory records
• Own the Veeva Vault platform as a core system of record

Required qualifications

• Bachelor's degree in information technology, computer science, or a related field, or equivalent experience
• 10+ years in IT, including at least 4 years in a lead or management role
• At least 5 years supporting biotech, pharmaceutical, or another FDA-regulated life sciences company
• Hands-on experience with CSV or CSA, 21 CFR Part 11, and GxP documentation practices
• Experience supporting GxP systems in manufacturing and laboratory settings (GMP and GLP)
• Hands-on experience administering or implementing Veeva Vault in support of Quality and Regulatory functions
• Strong working knowledge of cloud and SaaS platforms, identity and access management, and endpoint management
• Track record of managing MSPs and vendors, contracts, and budgets
• Experience partnering with Facilities on lab or office build-outs and building systems
• Clear communication with scientists, clinicians, executives, and auditors

Nice to have

• Experience at a clinical-stage company preparing for late-stage trials, an NDA or BLA submission, or commercial launch
• Veeva Vault certification, or implementation experience across multiple Vault applications (QualityDocs, QMS, RIM, eTMF)
• Experience with GxP systems supporting external manufacturing partners, including CDMO and contract laboratory data exchange
• Experience supporting an IPO, SOX implementation, or ITGC audits
• Certifications such as ITIL or relevant Microsoft credentials
• Familiarity with lab informatics and instrument data management

Benefits

• Comprehensive and generous benefits and programs

About the company

Lakefront Biotherapeutics is a global biotech with offices in Belgium, Chicago and San Francisco, focused on building a differentiated immunology and inflammation pipeline. The company operates with small, empowered teams that work hands-on across development stages.