Co-Manager/Assistant Manager {Woodgrove Shopping Center}

The role

The Co-Manager leads operational execution to ensure customer experiences and drive sales growth. They coach the team on selling behaviors to achieve store sales goals.

What you will do

• Create a store environment focused on delivering exceptional customer experiences
• Lead the sales leadership team to ensure associates are coached and developed
• Manage and resolve customer relations issues
• Own recruiting, hiring, and onboarding process
• Manage talent management lifecycle including assessment, training, and career development
• Lead and delegate execution of all company initiatives
• Plan and facilitate leadership meetings
• Promote a positive work environment and resolve associate relations issues
• Own physical inventory process and implement strategies to reduce shrink
• Ensure standard operating procedures are followed

Required qualifications

• Minimum 1-2 years of retail Management experience
• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to assess talent, coach, develop and manage performance
• Business acumen with strong strategic and analytical skills
• Schedule flexibility to include evenings, weekends and non-business hours
• Ability to manage complex and competing priorities through time management and organizational skills
• A professional demeanor that reinforces brand and company standards

Nice to have

• clothing preferred

About the company

La Senza.