Sales Associate

The role

As a Sales Associate, you will deliver customer experiences and engage with customers to provide personalized recommendations. You will drive sales performance and support daily store operations and visual presentation.

What you will do

• Deliver exceptional, positive customer experiences.
• Engage with customers to understand their needs and provide personalized recommendations.
• Demonstrate product knowledge and the La Senza selling model to achieve sales goals.
• Drive personal sales performance and contribute to store success.
• Demonstrate teamwork across all zones.
• Support daily store operations, including opening/closing tasks, cash handling, and register transactions.
• Maintain visual presentation standards.
• Replenish merchandise efficiently.
• Assist with merchandise preparation, including ticketing, markdowns, markups, and promotional pricing.
• Support loss-prevention initiatives and Health & Safety policies.

Required qualifications

• Passion for fashion, retail, and creating memorable customer experiences.
• A genuine, confident, and energetic personality.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced environment and adapt to change.
• Self-motivation with a desire to learn, grow, and achieve results.
• Flexibility and availability to work a retail schedule (days, evenings, weekends, holidays, and non-business hours as required).

Nice to have

• Previous retail or customer service experience

Benefits

• Competitive hourly pay
• 50% employee discount
• On-the-job training, coaching, and learning opportunities
• Recognition programs
• Supportive, inclusive, and positive team environment

About the company

La Senza is an equal opportunity employer that celebrates confidence, community, and creativity. Their stores are collaborative spaces designed to empower women, customers, and teammates.