Co-Manager

The role

You will partner with the Store Manager to deliver in-store experiences, grow talent, and drive results. You will coach selling behaviors, elevate visual standards, and ensure compliance with company policies and safety standards.

What you will do

• Support the Store Manager in creating a store environment focused on customer experiences.
• Assign Customer Sales Lead segments and working shifts to the sales leadership team.
• Coach and develop associates to the Company's selling behaviors.
• Manage and resolve customer relations issues.
• Support recruiting, hiring, and onboarding processes.
• Support the full talent management lifecycle of Sales Associates.
• Lead and delegate the execution of all company initiatives.
• Promote a positive, inclusive, and equitable work environment.
• Support management of the payroll budget and controllable expenses.
• Support and execute the physical inventory process and implement shrink reduction strategies.

Required qualifications

• Proven experience leading retail teams with a people-first, coaching mindset.
• Strong business acumen.
• Clear communication, smart delegation, and rock-solid follow-through.
• Flexibility to work a retail schedule (including evenings and weekends).
• Commitment to fostering an inclusive, respectful, and equitable workplace culture.

Nice to have

• Familiarity with retail systems such as HR Cloud, Zipline, and Workday

Benefits

• Competitive benefits package (health & wellness coverage for eligible employees).
• 50% employee discount
• Performance recognition
• Learning pathways
• Real opportunities to grow your career

About the company

La Senza celebrates confidence, community, and creativity. Their stores are collaborative spaces where they empower women, customers, and teammates.