Sales Operations Manager (Smart Factory Solutions Sales)

The role

The Sales Operations Manager runs the commercial operations backbone for the Smart Factory Solutions business in North America. This individual contributor role manages quote and proposal preparation, contract administration, pricing tools, and pipeline reporting.

What you will do

• Prepare quotes and proposal documents for sales leadership approval
• Maintain the price book, quote templates, and margin reporting tools
• Track RFI and RFQ deadlines and deliverables
• Administer NDAs, master agreements, and contract amendments
• Manage supplier registrations, customer procurement portals, and compliance questionnaires
• Coordinate customer system account setup and access
• Maintain the opportunity pipeline and produce weekly reports
• Process purchase orders and track invoicing milestones
• Maintain the sales team's shared document structure, meeting records, and action tracking

Required qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or related field
• 5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier
• Experience with customer procurement portals and supplier registration processes for large manufacturers
• Experience administering NDAs and commercial contracts through legal and signature workflows
• Experience supporting a sales team with quotes, pricing tools, and pipeline reporting
• Advanced Excel including pricing models, lookups, and scenario tables
• Strong process discipline, accuracy, and deadline management
• Clear written communication for customer facing documents and internal reporting
• Proficiency with CRM or project tracking tools

Nice to have

• Experience working with overseas headquarters teams across time zones

Benefits

• No-cost employee premiums for medical, dental, vision and prescription benefits for employee and eligible dependents
• Auto enrollment with immediate vesting of 401(k) Retirement Savings Plan with company matching
• Paid Time Off program including company holidays and combined sick and vacation time
• Performance based Short-Term Incentives
• Access to confidential mental health resources
• Personal fitness goal incentives
• Paid parental leave
• Support for families raising children with learning, social, behavioral challenges, or developmental disabilities
• Group Rate Life and Disability Insurance

About the company

LG Electronics is a global technology leader with a presence in over 290 locations. Its portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.