Sr HVAC Product Training Lead

The role

The Senior Product Training Lead serves as the technical training lead and subject matter expert for assigned LG HVAC product lines. This person develops training curricula, performs product testing, and delivers instructor-led, hands-on, and virtual technical training.

What you will do

• Serve as technical training lead and subject matter expert for assigned LG HVAC product lines.
• Lead technical planning, development, review, and updates of training curricula and materials.
• Partner with the Content Development Team to create e-learning modules and digital learning resources.
• Coordinate with Product Management, Engineering, and Field Teams to identify training needs.
• Develop and support Train-the-Trainer activities.
• Perform hands-on testing of new HVAC products, equipment, and controls.
• Document testing results, technical findings, and training recommendations.
• Deliver instructor-led, hands-on, and virtual technical training.
• Provide technical guidance to instructors, internal teams, and customers.
• Support operations of the assigned academy including schedules and laboratory readiness.

Required qualifications

• 10+ years of HVAC industry experience with substantial technical training, service, product support, or technical content development experience.
• 3–5 years of hands-on experience with VRF, ductless, and/or residential and light commercial HVAC systems.
• Proven ability to deliver technical training and develop clear, practical instructional materials and hands-on exercises.
• Experience with product testing, technical evaluations, or new product introductions.
• Ability to interpret installation/service manuals, electrical schematics, piping diagrams, and controls sequences.
• Experience collaborating with Product Management, Engineering, technical support, and/or learning content development teams.
• Understanding of HVAC installation, commissioning, system operation, troubleshooting, and industry best practices.
• Strong communication, technical writing, presentation, project coordination, analytical, and organizational skills.
• Proficiency in Microsoft Office Suite.
• Ability to independently prioritize multiple projects, support academy operations, and travel up to 50%.

Nice to have

• Vocational diploma or Associate's/Bachelor's degree in HVAC or a related field
• LG product knowledge
• Familiarity with e-learning development, learning management systems, and instructional video or digital learning content

Benefits

• No-cost employee premiums for medical, dental, vision and prescription benefits for you and eligible dependents.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan.
• Generous Paid Time Off program including company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives.
• Access to confidential mental health resources.
• Personal fitness goal incentives.
• Paid parental leave.
• Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

About the company

LG Electronics is a global leader in technology with a rich history spanning over six decades and a global presence in over 290 locations. Their portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.