Lgelectronics
AX Business Liaison (Senior ADX Manager)
Englewood Cliffs, NJ. Posted 12 days ago
The role
The AX Business Liaison spearheads Business Innovation and Change Management. You will work with domain experts to redesign legacy processes and transform workflows to accommodate AI-influenced models.
What you will do
- Analyze current business operations to identify bottlenecks and improvement opportunities.
- Document and redesign workflows to integrate AI tools and automation.
- Guide business leaders toward AI-augmented operating models.
- Develop and execute change management strategies for AI-driven workflows.
- Identify, train, and coach business champions in assigned domains.
- Partner with business leaders to scope AI/Data solution opportunities.
- Translate redesigned processes into technical requirements and user stories.
- Identify and address business-side risks related to bias, data quality, and transparency.
- Embed human-in-the-loop principles into workflow design.
- Contribute to the Business Innovation playbook by standardizing artifacts.
Required qualifications
- 5+ years in Change Management, Business Innovation, Process Improvement, Business Transformation, or Product Management.
- Proven track record driving Digital Transformation (DX) initiatives and managing organizational change.
- Hands-on experience with process mapping, workflow analysis, and workshop facilitation.
- Foundational understanding of AI, Machine Learning, and software development lifecycles.
- Exceptional communication skills and high emotional intelligence.
- Proven experience in a matrixed or pod-based organization, influencing without direct authority.
Nice to have
- Familiarity with change management frameworks
- Familiarity with responsible AI concepts
- Internal consulting or transformation office experience
Benefits
- No-cost employee premiums for medical, dental, vision and prescription benefits for you and eligible dependents
- Auto enrollment with immediate vesting of 401(k) matching contributions
- Paid Time Off program including company holidays and combined sick and vacation time
- Performance based Short-Term Incentives
- Access to confidential mental health resources
- Personal fitness goal incentives
- Paid parental leave
- Support for families raising children with learning, social, behavioral challenges, or developmental disabilities
- Group Rate Life and Disability Insurance
About the company
LG Electronics is a global technology leader with a presence in over 290 locations. Its portfolio includes Home Appliance, Media Entertainment, Vehicle, and Eco Solutions.