Lgelectronics
Bilingual Field Quality Engineer (Fontana, CA)
Clarksville, TN . Posted 3 months ago
The role
Field Engineers address quality issues in the market through regional activities like SVC riding and emergency response. They identify customer pain points and support product improvement by disseminating findings to departments.
What you will do
- Identify customer pain points through SVC riding and on-site response
- Identify areas for improvement and support product improvement
- Recover returned parts and deliver them to business units
- Quality product quality activities
- Inspection and analysis of returned products
- Training of returned product inspectors
- Conduct warehouse audits to improve warehouse operations
- Emergency response to quality issues
Required qualifications
- Bachelor degree Quality Engineer or Mechanical Engineer
- Bilingual (Korean-English)
- 5 years of manufacturing quality experience
- Able to lift a maximum of 25 lbs. multiple times a day during a 10 hour shift
- Bend and stand in difficult positions up to 12 hours
- Able to manipulate tools with both hands
- Stand for long hours
Benefits
- No-cost employee premiums for medical, dental, vision and prescription benefits for you and eligible dependents
- Auto enrollment with immediate vesting of 401(k) Retirement Savings Plan with company matching
- Paid Time Off program including company holidays and combined sick and vacation time
- Performance based Short-Term Incentives
- Access to confidential mental health resources
- Personal fitness goal incentives
- Paid parental leave
- Support for families raising children with learning, social, behavioral challenges, or developmental disabilities
- Group Rate Life and Disability Insurance
About the company
LG Electronics is a global technology leader with a presence in over 290 locations. Their portfolio includes Home Appliance, Media Entertainment, Vehicle, and Eco Solutions.