Senior Contracts Manager

The role

You will drive end-to-end commercial contracting by managing complex SaaS customer negotiations and vendor agreements. You will partner with Sales, Finance, and Security to provide guidance and build scalable legal operations.

What you will do

• Draft, review, and negotiate customer and vendor commercial agreements
• Lead end-to-end enterprise negotiations with procurement and external legal counsel
• Analyse key SaaS issues such as limitation of liability, IP, DPAs, and service levels
• Partner with Sales, Finance, and Security to provide practical guidance
• Resolve issues within established playbooks and escalate material risks
• Reinforce contracting processes, templates, and escalation pathways
• Maintain accurate contract records
• Contribute to clause libraries and playbooks
• Help drive adoption of CLM and contracting technology
• Collaborate with Security/Privacy on data protection and assist Finance on commercial terms

Required qualifications

• 7+ years of relevant commercial contracting experience
• Experience independently drafting and negotiating complex customer-facing agreements
• Strong working knowledge of key SaaS contracting concepts
• Ability to lead direct negotiations with sophisticated customers, procurement teams, and external legal counsel
• Excellent commercial judgement, drafting, and communication skills
• Bachelor’s degree or equivalent relevant professional experience
• Experience using AI tools to streamline tasks and improve efficiencies
• Experience with Contract Lifecycle Management (CLM) systems and integrated CRM/CLM environments

Nice to have

• Legal qualification
• Paralegal qualification
• Recognised contracts management credential

Benefits

• Comprehensive rewards
• Generous time off
• Investment in growth and development

Before you apply

• Qualified applicants may be invited to an initial screening call
• Successful candidates will be invited to a series of practical interviews
• Final candidates will have an interview with our COO

About the company

LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers and members through learning.