Salesforce Administrator

The role

You will maintain, scale, and optimize the Salesforce CRM environment. You will build technical solutions like Flows and custom objects to drive operational efficiency across the organization.

What you will do

• Serve as a Salesforce System Administrator supporting end-users across multiple departments.
• Act as the primary liaison between business end-users, external vendors, and internal engineering teams.
• Lead the evaluation, scoping, prioritization, and resolution of business requests and support cases.
• Design, build, test, and maintain declarative Salesforce solutions.
• Support best practices in data quality, reporting, integrations, and change management.
• Onboard and train new users to drive Salesforce adoption.
• Create and maintain documentation for system configurations and workflows.
• Administer, configure, and maintain Salesforce Revenue Cloud processes.

Required qualifications

• 2+ years of hands-on Salesforce Administration experience.
• Direct involvement in configuring and maintaining Salesforce CPQ and/or Revenue Cloud (RCA).
• Expertise in declarative Salesforce configuration including Flows, custom objects, formula fields, custom apps, page layouts, and views.
• Ability to thrive in a dynamic, high-volume environment.
• Ability to evaluate new business requirements and assess impacts across integrations and workflows.
• Analytical mindset with strong project management skills.
• Ability to communicate technical concepts clearly across all levels of the business.
• Experience using AI tools to streamline administrative tasks and optimize processes.

Nice to have

• Salesforce Certified Administrator (ADM-201) certification.
• Advanced Administrator (ADM-211) certification.
• Prior experience in SaaS industry supporting Go-to-Market operations within a fast-paced B2B SaaS environment.
• Background in managing data migration projects, working with APIs, and integrating Single Sign-On (SSO) solutions.
• Hands-on experience training end-users to drive adoption.
• Mentoring junior Salesforce administrators.

Benefits

• Comprehensive rewards
• Generous time off
• Investment in growth and development

Before you apply

• Qualified applicants may be invited to an initial screening call.
• Successful candidates will be invited to a series of practical interviews.
• Candidates will have an interview with our CFO.
• LearnUpon utilises AI to enhance the speed and quality of screening and assessment practices.

About the company

LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers and members through learning. The Revenue Operations Systems team builds and scales the technical foundation that powers LearnUpon's growth.