Principal Product Manager, Agentic AI

The role

You will lead product work to build AI agents that perform workforce management tasks. This involves taking an agent surface from operational research through specification, prototype, evaluation, and enterprise deployment.

What you will do

• Determine agent responsibility, tool calls, escalation, and manager visibility.
• Identify workflows that suit an agent through customer operations research.
• Define human-in-the-loop contracts, autonomy, and escalation thresholds.
• Review builds against specifications and participate in bug triage and design review.
• Build and maintain evaluation sets to determine if an agent is ready to ship.
• Write Functional Requirements Documents (FRDs) as ground-truth specifications.
• Partner with go-to-market on packaging, metering, and pricing.
• Lead agent deployments with large enterprise design partners.

Required qualifications

• 7+ years in product management (Senior) or 10+ years (Principal).
• At least 2 years shipping LLM-backed features to external, paying users.
• Substantial enterprise B2B SaaS experience.
• Record of taking an ambiguous, operationally complex domain problem to a shipped product.
• Evidence of staying with a product through implementation and owning quality at release.
• Ability to read code, run it locally, and open a pull request.
• Strong written communication.

Nice to have

• Direct experience in workforce management, HCM, ERP, supply chain, or another operationally complex enterprise domain with compliance exposure
• Familiarity with labor compliance regimes
• Background in demand forecasting, optimization, or decision systems
• Experience building platform or authoring surfaces that customers configure themselves
• An engineering or technical degree, or prior experience as an engineer or data scientist
• Experience with products sold into frontline-heavy industries: retail, hospitality, healthcare, or manufacturing

Benefits

• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

Before you apply

• Process includes a practical exercise involving an agent design and a working prototype.

About the company

Legion is building AI agents that carry out workforce management work. Legion Technologies delivers an AI-driven workforce management platform to maximize labor efficiency and employee engagement.