Field Service Technician

The role

The Field Service Technician will focus on startup, commissioning, and service for Thermal Works equipment. This role involves working with the Thermal Works team and local contractors to provide technical support and maintenance.

What you will do

• Participate in a comprehensive training program at Thermal Works’ U.S. headquarters.
• Manage Preventive Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaboration with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.

Required qualifications

• Technical or Vocational Degree/Certification in HVAC, Mechanical Engineering, or Electromechanical Systems
• F-Gas Category I Certification (in accordance with EC Regulation No. 517/2014)
• 3–5 years of hands-on experience in mechanical systems for mission-critical infrastructure, including data centers, healthcare, or industrial facilities
• Experience with chillers and CRAH (Computer Room Air Handler) units, encompassing installation, commissioning, preventive maintenance, and troubleshooting
• Familiarity with EU safety standards, pressure equipment directives (PED), and EN 378 refrigeration safety norms
• Capable of performing diagnostics, repairs, and system optimizations in live environments
• Baseline circuit analysis and troubleshooting of electrical components
• Knowledge of hydronic systems
• Ability to effectively troubleshoot HVAC systems
• Understand refrigeration theory as well as hands-on applied sciences
• Good written and verbal communication skills with an emphasis on customer service
• Fluent in English and Spanish

Nice to have

• additional European languages

Benefits

• A fast-paced, entrepreneurial culture focused on innovation
• A flexible, autonomous work environment
• A culture of respect, learning, and excellence
• Experienced, highly talented experts as team peers
• Growth and travel opportunities

About the company

Thermal Works LLC provides an integrated cooling system for data centers and commercial buildings. It is part of the Endeavour Energy, LLC ecosystem.