Senior ServiceNow Developer

The role

This person will design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will provide architectural input and maintain platform stability using design and development standards.

What you will do

• Work independently and as a technical team member
• Work in multiple instances and domains, supporting internal and external customers
• Utilize an Agile/Scrum methodology to manage development work
• Advise functional and admin teams on design, development and overall ServiceNow best practices
• Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements
• Solution and develop requested enhancements to existing ServiceNow applications
• Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
• Facilitate and support the rollout of new application and enhancements in ServiceNow
• Analyze system performance issues and determine performance enhancements

Required qualifications

• 5+ years of experience as a ServiceNow Developer
• Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness
• Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills
• Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices
• Experience working on project teams that leverage Agile/Scrum
• Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring
• Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions

Nice to have

• ServiceNow CAD (Certified Application Developer)

Before you apply

• U.S. citizenship is required
• Need to obtain and maintain a Secret-level security clearance

About the company

LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies.