ServiceNow Architect

The role

You will design, implement, and optimize ServiceNow solutions to support IT modernization initiatives. This role involves leading implementations, developing custom applications, and integrating ServiceNow with external systems.

What you will do

• Design and optimize scalable ServiceNow solutions.
• Lead ServiceNow implementations including solution design and technical planning.
• Collaborate with cross-functional teams to translate business needs into technical requirements.
• Develop custom applications and extend ServiceNow modules.
• Integrate ServiceNow with external systems and third-party applications.
• Optimize ServiceNow workflows and manage data migrations.
• Conduct code reviews, testing, and deployment planning.
• Provide technical leadership by mentoring developers and guiding stakeholders.
• Create and maintain detailed documentation for applications and system designs.
• Ensure compliance with IT security standards and data governance policies.

Required qualifications

• Active Secret or higher clearance
• ServiceNow Certified System Administrator (CSA)
• 5+ years of experience as a ServiceNow Architect or in a similar role
• In-depth experience with ServiceNow integrations, custom development, and troubleshooting
• Expertise in implementing and optimizing ServiceNow modules such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting
• Strong knowledge of ServiceNow data models, workflows, JavaScript, REST APIs, and web technologies, including HTML and CSS
• Experience with ServiceNow upgrades, performance optimization, and implementing best practices for scalability
• Strong knowledge of data security practices and integration security protocols
• Excellent communication and collaboration skills
• Strong problem-solving capabilities
• Experience with Agile and DevOps methodologies
• Self-motivated, proactive, and able to work independently in a remote environment

Nice to have

• ServiceNow Certified Application Developer (CAD) or equivalent certifications
• Experience with cloud platforms such as AWS and Azure
• Experience with DevOps tools such as Jira, Jenkins, and GitHub

Before you apply

• U.S. citizenship is required
• Candidates must possess or be able to obtain a Secret or Top Secret security clearance

About the company

LightFeather is a purpose-driven team that delivers innovative, mission-critical solutions.