Senior ServiceNow Developer - Public Trust Clearance

The role

The Senior ServiceNow Developer will design, develop, and deploy ServiceNow solutions for federal government projects. This role involves leading teams in an Agile environment to implement applications while ensuring performance, security, and scalability.

What you will do

• Lead the design, configuration, development, and deployment of ServiceNow applications.
• Develop, customize, and enhance ServiceNow modules including ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts.
• Develop custom widgets and UI components for the Service Portal.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices.
• Mentor and lead a team of ServiceNow developers.
• Collaborate with stakeholders and business analysts to translate requirements into solutions.
• Troubleshoot and resolve platform issues and optimize system performance.
• Work within an Agile framework including sprint planning, backlog grooming, and daily stand-ups.

Required qualifications

• Active DHS Public Trust clearance or higher.
• 9+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
• Experience working with Amazon Web Services (AWS).
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication, leadership, mentoring, and stakeholder management skills.

Nice to have

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

About the company

LightFeather is a purpose-driven team that delivers innovative, mission-critical solutions.