Senior HR Business Partner

The role

You will partner with Revenue and Marketing leadership to shape people strategy and translate business priorities into action. This hands-on advisory role involves workforce redesign, talent development, performance management, and complex employee relations using AI tools.

What you will do

• Partner with senior Revenue and Marketing leadership to shape people strategy and quarterly plans.
• Lead workforce redesign conversations as artificial intelligence changes roles and structures.
• Partner with business leaders on change management and communication.
• Guide managers through feedback, performance improvement plans, and performance calibration.
• Advise on compensation, promotions, development, and retention.
• Coach managers and strengthen leader onboarding.
• Lead complex, sensitive employee relations cases.
• Challenge hiring profiles, levels, budgets, and timelines with Talent Acquisition.
• Synthesise engagement, attrition, performance, and compensation signals using AI.
• Contribute to the design of performance, development, engagement, and workforce planning programmes.

Required qualifications

• Experience partnering with Revenue teams in an international organisation.
• Understanding of commercial pressures.
• Credibility advising directors and vice presidents on people strategy, organisation design and workforce change.
• Hands-on performance management experience.
• Clear, concise communication and senior stakeholder influence.
• Data storytelling skills to connect signals across clusters and build business cases.
• Understanding of how artificial intelligence reshapes roles, team structures and capability needs.
• Generative AI fluency for synthesis, pattern recognition and insight generation.
• Experience independently managing complex employee relations cases with business, legal or reputational dimensions.
• Ability to hold a multi-cluster portfolio while remaining hands-on and organising work across time zones.

Nice to have

• International Revenue partnering experience from outside SaaS.
• SaaS experience.
• Experience contributing to or designing HR frameworks, programmes or operating models.
• Familiarity with organisation design methods, including responsibility mapping, spans of control and role design principles.
• First-hand experience supporting a function through significant AI-driven transformation.

Benefits

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off.
• Collaborative team.
• Career development: Workshops, frameworks, tools, training, and processes.
• Impactful work.
• Mobility budget or company car (based on your job category).
• Competitive compensation.
• Net allowance for home office related expenses.
• Vouchers: Lunch vouchers & eco vouchers.
• Comprehensive health insurance for you and your dependents.
• Pension funding: Group insurance.
• Referral bonuses.

About the company

Lighthouse is an AI platform for commercial strategy in hospitality. The company uses a large hotel data network to provide real-time intelligence for businesses.