Sales Enablement & Onboarding Specialist

The role

You will own sales onboarding from start to finish by running in-person onboarding weeks in Denver and coaching AMER hires through their first months. You will use AI to create content, automate logistics, run role-play practice, and analyze call data.

What you will do

• Run the Denver onboarding week in person
• Keep the global onboarding journey current across Denver, Barcelona and Bangkok
• Manage onboarding logistics including rosters, scheduling, and tool access
• Update content using AI when products or sales processes change
• Run certifications for first-call, cold call, platform discovery and platform demo
• Coach new hires from Week 2 to month 3 through call reviews and role plays
• Administer the Allego LMS
• Build and maintain AI assets including role-play bots and prompt libraries
• Analyze cohort feedback and certification scores using AI

Required qualifications

• 2-4 years in a customer-facing B2B role
• Confident presenter and facilitator
• Evidence of coaching or mentoring peers
• Use AI tools every day and have built at least one thing with them
• Very organized
• Based within easy commuting distance of our Denver office

Nice to have

• SDR or BDR experience
• SaaS background
• Hospitality or hotel experience
• Familiarity with the Kirkpatrick evaluation model
• Familiarity with an LMS such as Allego

Benefits

• Flexible working environment
• Flexible time off
• 401k matching up to 4%
• Health insurance with 99% company contribution to base plan and 75% for dependents
• $25/month to HSA
• Vision and Dental Insurance
• Employee Assistance Program
• Employer paid Short Term Disability
• $50,000 Life Insurance
• 12 weeks company paid primary caregiver leave
• 3 weeks company paid secondary caregiver leave
• $1,500 new parent bonus

About the company

Lighthouse is a hospitality AI platform that transforms hotel data into real-time intelligence. The company has $370M in Series C funding and over $100M in ARR.