Financial Operations Manager

The role

The Financial Operations Manager will lead billing, accounts payable, and procurement functions. This role involves managing people, systems, and processes to ensure accurate customer billing and vendor payments.

What you will do

• Oversee end-to-end monthly invoicing processes in Zone Billing/NetSuite.
• Review pre-billing validation controls and post-run reconciliation.
• Oversee the credit memo and rebill process.
• Coordinate with Billing, Cash Application, and Collections.
• Partner with Tax Team on invoice and system configuration.
• Lead billing remediation projects and maintain a Billing Incident Response Playbook.
• Serve as the escalation point for complex customer billing disputes.
• Oversee accounts payable cycle and vendor master data.
• Oversee ACH/electronic transfers, wires, and other disbursements.
• Oversee corporate card and spend programs in Ramp.

Required qualifications

• 5+ years of progressive experience across billing, accounts payable, procurement, and/or revenue operations.
• Hands-on proficiency with Zone Billing, NetSuite, Avalara, and Ramp.
• Native or advanced proficiency with AI tools and LLMs, e.g. Claude, Claude Cowork, Claude Code, or equivalent.
• Fluency in working alongside AI.
• Demonstrated experience building controls, validation routines, and documented procedures that scale.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• High level of accuracy and attention to detail.

Nice to have

• Bachelor’s degree in Accounting, Finance, or a related field

About the company

Lightspeed is a provider of cloud-based software for dealerships in the Powersport, Marine, RV, Trailer, and Golf Car industries. Their Dealer Management Solution enables dealerships to optimize end-to-end business operations.