Technical Support Specialist

About the job

Do you consider yourself as someone with excellent customer service skills? Do you possess the super hero ability to effectively explain, using your amazing communications skills, technology in non-technical terms? Lightspeed Systems is looking to hire a Technical Support Specialist to join our Customer Service organization. Based from our South Austin office (near 290 and Fitzhugh Rd), you'll be responsible for troubleshooting and supporting end users on a variety of issues in our mission to keep kids safe in school. ABOUT THE JOB: As a Technical Support Specialist , you will provide front-line technical support across Lightspeed’s product suite. You’ll work directly with customers to…