VP, Law Firm Professional Services

The role

You will lead delivery and implement AI-powered solutions for Litify customers. You will manage an internal delivery team, build a System Integration partner ecosystem, and establish an Agentic AI Center of Excellence.

What you will do

• Rewrite the implementation playbook for the AI era
• Rebuild SOPs around AI to reduce time and cost to go live
• Build an accelerator library of templates, tooling, and agents
• Own the product release readiness process
• Source, recruit, and certify a portfolio of SI partners
• Manage partners to shared scorecards covering financial and client outcomes
• Lead an internal delivery team of project managers, architects, and consultants
• Own the full services P&L including revenue, margin, and utilization
• Stand up and lead a team of Agent Architects
• Design, build, and roll out custom autonomous agents

Required qualifications

• 12+ years in B2B SaaS professional services
• 5+ years as a VP or SVP leading a multi-team delivery organization
• Track record of using AI to change how implementations get delivered
• Experience leading AI agent deployment for customers
• Proven ownership of a services P&L
• Experience building capacity models through a high-growth period
• Experience building or scaling an SI partner ecosystem
• Executive presence for managing partners, firm administrators, and COOs
• Exceptional coaching ability

Nice to have

• Vertical SaaS or complex system-of-record experience
• Experience delivering on Salesforce
• Experience within Legal-tech

Benefits

• Benefits

About the company

Litify provides an AI-native Platform of Action for the legal industry. Headquartered in New York, the company helps law firms and corporate legal departments turn operations into impact.