Systems Analyst II

The role

The Systems Analyst II will analyze, optimize, and execute technology for BOLD business units. This person will solve complex problems, optimize system workflows, and design data models to boost business growth.

What you will do

• Liaise across business units, development teams, vendors, and technology partners.
• Evaluate data from multiple source systems and surface cross-system dependencies.
• Decompose high-level requirements into detailed technical specifications.
• Design data models across multiple sources using SQL and general-purpose programming.
• Coordinate and execute small-to-midsize platform integration projects.
• Lead root cause analysis for operational incidents.
• Organize user acceptance testing (UAT).
• Develop technical tools and documentation to expedite partner onboarding.

Required qualifications

• 3–5 years of relevant experience in systems analysis, technical requirements gathering, project management, and business process optimization.
• Strong hands-on experience using SQL to query, analyze, and manipulate large datasets.
• Coding skills in a general-purpose programming language (e.g., Python).
• Working experience with web technologies (HTML, CSS, JavaScript, HTTP).
• Understanding of REST/SOAP API integrations.
• Ability to translate complex technical concepts to non-technical stakeholders.
• Experience coordinating project work across cross-functional teams.
• Experience collaborating with offshore development teams.
• Flexibility to support extended hours for India time zone alignment.
• Undergraduate degree in Computer Science, Quantitative Analysis, Information Systems, Finance, Accounting, or a related field.

Nice to have

• Prior experience with Python data analysis packages
• Advanced business intelligence tools (Sisense, PowerBI, SQL Server)
• Data modeling
• Familiarity with A/B/C multi-variant testing, attribution modeling, or D2C e-commerce product optimization
• Proficiency with Visio, MS Project, and advanced Excel modeling

Benefits

• Competitive salary
• Bi-annual bonus
• 401(k) plan with match
• Equity in company
• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement
• In-office catered breakfast and lunches
• Medical, dental, and vision
• Life & long-term disability insurance
• Mental health support and resources
• Wellness reimbursement (gym, health apps, etc.)
• Pet Insurance

Before you apply

• This position requires the candidate to work in Puerto Rico.
• Applicants must currently reside in Puerto Rico or be willing to relocate there.

About the company

BOLD is an established global organization that helps people find jobs through digital products. The company creates products that empower people in 180 countries to build resumes, cover letters, and CVs.