Part Time Lead Retail Sales Associate

The role

The Lead Retail Sales Associate acts as a product expert and training ambassador in retail locations. They manage operational tasks, provide cannabis recommendations, and handle patient intake and sales.

What you will do

• Act as the training ambassador and assist with new employee orientation, new product launch education and skill development
• Assume the role of Manager on Duty for opening, closing, banking and security of the store
• Model best-in-class service using established customer service model
• Provide customers and caregivers with expert cannabis recommendations regarding therapy goals, product effects, potency, dosing, methods of consumption, and administration
• Participate in the patient intake process and maintain patient records
• Receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)
• Resolve customer conflict or complaint
• Maintain accurate records in accordance with State of Florida Office of Compassionate Use and Florida Statues

Required qualifications

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• 2 years’ experience in Retail or similar industry where customer service is critical
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
• Excellent verbal and written communication skills
• Ability to deal with difficult situations and resolve in a timely and professional manner
• Microsoft Office Suite proficient level
• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store

Nice to have

• Proven track record of leadership capabilities

Benefits

• Employee discount
• Pet Insurance
• Employee Relief Fund
• Community volunteerism through Parallel Cares program

About the company

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in Florida, Massachusetts and Texas. The company aims to pioneer a new paradigm of what well-being can be for all people.