Part-Time Retail Sales Associate (3-6 hours/week + discount!)

The role

Retail Sales Associates take care of patients and customers. They provide product and industry expertise and ensure stores are welcoming environments.

What you will do

• Model best-in-class service to build long-term rapport.
• Provide expert cannabis recommendations regarding therapy goals, product effects, potency, dosing, and administration.
• Participate in the patient intake process and maintain patient records.
• Receive, prepare, and complete patient orders and sales using point-of-sale systems.
• Maintain accurate records in accordance with State, local, and federal regulations.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Escalate customer conflict or complaints.
• Maintain the cleanliness of the store on a daily basis.

Required qualifications

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• 1 year in Retail or a related industry where customer service is critical
• Constantly operating a computer and other office machinery
• Strong attention to detail and ability to multitask and manage time effectively
• Excellent communication and organizational skills
• Ability to manage difficult situations and resolve in a timely and professional manner
• Microsoft Office Suite proficient level
• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials

Nice to have

• Experience in the Cannabis industry

Benefits

• Employee discount
• Paid time off
• Paid parental leave
• Flexible work arrangements
• 401k enrollment
• Pet Insurance
• Tuition Reimbursement Programs
• Full medical / vision / dental (full time only)

About the company

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in Florida, Massachusetts, and Texas. This role is with Surterra Wellness, one of the retail brands under the Parallel umbrella.