Part Time Lead Retail Sales Associate

The role

The Lead Retail Sales Associate manages operational tasks and influences others. They provide expert cannabis recommendations and ensure exceptional service in retail locations.

What you will do

• Act as training ambassador and assist with new employee orientation and skill development
• Assume the role of Manager on Duty for opening, closing, banking and security
• Model best-in-class service to exceed customer expectations
• Provide expert cannabis recommendations regarding therapy goals, potency, and dosing
• Participate in the patient intake process and maintain patient records
• Receive, prepare, and complete patient orders and sales using POS
• Resolve customer conflict or complaints
• Maintain accurate records in accordance with State of Florida regulations

Required qualifications

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• 2 years’ experience in Retail or similar industry where customer service is critical
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
• Excellent verbal and written communication skills
• Ability to deal with difficult situations and resolve in a timely and professional manner
• Microsoft Office Suite proficient level
• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store

Nice to have

• Proven track record of leadership capabilities

Benefits

• Employee discount
• Pet Insurance
• Employee Relief Fund
• Community volunteerism through Parallel Cares program

About the company

Parallel is one of the largest multi-state cannabis companies in the world, operating in Florida, Massachusetts and Texas. The company aims to pioneer a new paradigm of well-being for all people.