[Loonshot Games] 커뮤니티 운영/관리 (3~5년)

The role

This person will manage official community channels for subculture games. They will lead announcements, event planning, user trend analysis, and crisis management.

What you will do

• Operate and establish policies for official Lounge, Cafe, Discord, X, and YouTube communities
• Write and distribute official notices including maintenance, updates, patch notes, and developer notes
• Plan and execute participatory community events tailored to subculture users
• Plan viral content using secondary creations, fan art contests, and memes
• Monitor real-time reactions on major communities and external SNS
• Write quantitative and qualitative VOC analysis reports for development and business teams
• Detect risks, verify facts, and set communication tone for crisis management
• Write apology notices and guidance during issues
• Establish and execute policies for responding to false information and abusing

Required qualifications

• High immersion in subculture games and understanding of fandom culture/vocabulary
• 3+ years of experience as a Game Community Manager (CM) or related field
• For new applicants, a relevant activity portfolio is mandatory
• Logical and refined writing skills
• User-friendly tone and manner skills
• Crisis management capability to respond calmly to unexpected situations or negative public opinion

Nice to have

• Experience in Discord bot settings, webhook integration, and server permission systems
• Experience directly managing X, Facebook, and YouTube channels
• Foreign language communication skills in Japanese or English
• Ability to create simple announcement banners or card news using graphic tools like Photoshop or Figma
• Experience as an administrator in subculture game communities or large fandom communities

Before you apply

• The process includes a document screening, assignment, technical fit interview, and culture fit interview
• The process may vary by position and candidate
• An interview or job test may be added if necessary
• Hiring may close early upon completion of recruitment
• A 5-month probationary period applies

About the company

LOON Launch & LiveOps Dept at loonshotgames is responsible for establishing and executing strategies to launch games developed by loonshotgames.