Implementation Consultant - Assets & Inventory

The role

You will work with Fire and EMS customers to implement and optimize the Assets and Inventory module. You will provide guidance on apparatus and equipment lifecycle management and configure software to meet agency workflows.

What you will do

• Act as the subject matter expert and Implementation Consultant for the Assets and Inventory module.
• Configure and optimize the Assets and Inventory module for new customers.
• Partner with Implementation Project Managers to launch software to agencies.
• Guide customers on best practices for apparatus and equipment lifecycle management.
• Advise agencies on structuring inventory hierarchies and asset categorization.
• Guide ALS agencies on configuring medication and controlled substance inventory tracking.
• Provide configuration guidance on maintenance tracking and out-of-service workflows.
• Stay educated on module functionality and evolving industry compliance requirements.
• Document product gaps and collaborate with Product Management on solutions.
• Participate in regional and national user group meetings.

Required qualifications

• Must live in the US.
• Familiarity with NFPA standards governing apparatus inspection, testing, and maintenance.
• Understanding of common fire and EMS inventory workflows.
• Familiarity with ALS medication management practices.
• Ability to determine desired end states and provide efficient paths to solutions.
• Strong analytical and critical thinking skills with attention to detail.
• Excellent written and verbal communication skills.
• Exceptional project management skills to manage multiple implementations simultaneously.
• Patient, responsive, supportive, and respectful demeanor.

Nice to have

• Experience in Fire or EMS operations with direct exposure to apparatus maintenance, equipment tracking, or supply functions.
• Experience with public safety software platforms or operational technology.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA/HSA
• 401(k)
• Flexible PTO
• Fully remote workplace
• Technology stipend
• Opportunities for advancement

Before you apply

• Must be authorized to work for any US employer in the United States.
• Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas.
• Hiring is contingent upon passing a criminal background check.
• Locality Media participates in E-Verify.

About the company

First Due provides fire and EMS agencies with end-to-end software solutions to empower safer and more effective operations.