Staff Revenue Accountant

The role

This person will support customer account management, collections, and accounts receivable communications. They will work on revenue accounting tasks for a SaaS company serving fire and EMS agencies.

What you will do

• Serve as the primary point of contact for the AR inbox and phone line.
• Partner with customers to research and resolve billing questions.
• Maintain collection notes, account documentation and customer correspondence in NetSuite.
• Prepare journal entries, work papers and reconciliations.
• Prepare monthly accounts receivable reconciliation and support month-end close tasks.
• Prepare weekly AR aging and collections reporting.
• Maintain customer sales tax exemption certificates and support tax compliance.
• Complete customer-requested forms, vendor registrations and onboarding requirements.
• Collaborate cross-functionally with Customer Success, Sales, Billing, Legal and Revenue Operations.
• Assist with billing and provide documentation for audits.

Required qualifications

• Bachelor's degree in Accounting or Finance, or equivalent experience.
• 3–4 years of experience in accounting, accounts receivable or collections.
• Working knowledge of general ledger concepts: debits, credits, journal entries and reconciliations.
• Strong verbal and written communication skills.
• High attention to detail, strong organizational skills and reliability.
• Ability to read customer contracts and quotes.
• Coachable and motivated.
• Must be located in and able to work Eastern Time hours.

Nice to have

• Experience in a B2B or subscription/SaaS environment.
• Experience using NetSuite or another ERP.
• Collections experience with government or public-sector customers.
• Proficiency in Excel (lookups, pivot tables).

Benefits

• Medical, dental, and vision coverage
• FSA/HSA
• 401(k)
• Flexible PTO
• Fully remote workplace
• Technology stipend
• Opportunities for advancement

Before you apply

• Must be authorized to work for any US employer in the United States.
• Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas.
• Hiring is contingent upon candidates successfully passing a criminal background check.
• Locality Media participates in E-Verify.

About the company

First Due provides fire and EMS agencies with software solutions to prevent first responder injury or death. Their mission is to empower agencies to run safer, smarter, and more effective operations.