Sales Development Representative - Raleigh, North Carolina

The role

You will fuel the sales pipeline by running outbound prospecting and converting inbound leads. You will qualify opportunities and hand them to Account Executives.

What you will do

• Execute multi-touch outbound sequences via cold call, email, and LinkedIn
• Respond to inbound demo requests, content downloads, and live chat within SLAs
• Identify agencies and map buying committees using sales intelligence tools
• Engage in real time via live chat
• Qualify leads and book meetings for Account Executives
• Partner with AEs on territory plans and target account lists
• Share lead-quality feedback with the marketing team
• Maintain activity and account notes in Salesforce and HubSpot
• Meet or exceed KPIs for activity, response time, and pipeline contribution
• Maintain a working understanding of the Fire and EMS landscape

Required qualifications

• 2+ years of sales development experience in SaaS or a comparable B2B environment
• Proven cold-calling chops
• Resilience and consistency
• Strong written and verbal communication
• Ability to run both outbound sequences and inbound conversions
• Proficiency with Salesforce and HubSpot
• Experience with sales intelligence and prospecting tools such as ZoomInfo, NationGraph, Starbridge, and Pursuit
• Self-directed operator
• Organized and process-disciplined

Nice to have

• Familiarity with live chat platforms such as Qualified
• Familiarity with Fire, EMS, or public safety operations

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA/HSA
• 401(k)
• Flexible PTO
• Fully remote workplace
• Technology stipend
• Opportunities for advancement

Before you apply

• Must be authorized to work for any US employer in the United States
• Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas
• Hiring is contingent upon passing a criminal background check
• Locality Media participates in E-Verify

About the company

First Due provides fire and EMS agencies with software solutions to empower safer and more effective operations.