Sales Development Representative - Great Lakes and Ohio Regions

The role

The Sales Development Representative fuels the sales pipeline by managing outbound and inbound motions. You will execute multi-touch sequences against Fire and EMS agencies and convert inbound leads into qualified meetings.

What you will do

• Execute multi-touch outbound prospecting sequences via cold call, email, and LinkedIn
• Respond to inbound leads including demo requests, webinar registrants, and live chat
• Identify agencies in-cycle and map buying committees using sales intelligence tools
• Engage in real time via live chat to route buyers
• Qualify leads on role, agency size, systems, pain, fit, urgency, and authority
• Book qualified meetings for Account Executives
• Partner with AEs on territory plans and target account lists
• Share lead-quality feedback and campaign signals with the marketing team
• Maintain activity and account notes in Salesforce and HubSpot
• Meet or exceed KPIs for outbound activity, response time, and pipeline contribution

Required qualifications

• 2+ years of sales development experience in SaaS or a comparable B2B environment
• Documented record of generating meetings and pipeline
• Proven cold-calling chops
• Strong written and verbal communication
• Proficiency with Salesforce and HubSpot
• Hands-on experience with sales intelligence and prospecting tools such as ZoomInfo, NationGraph, Starbridge, and Pursuit, or comparable platforms
• Self-directed operator
• Organized and process-disciplined

Nice to have

• Familiarity with live chat platforms such as Qualified
• Familiarity with Fire, EMS, or public safety operations

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA/HSA
• 401(k)
• Flexible PTO
• Fully remote workplace
• Technology stipend
• Opportunities for advancement

Before you apply

• Must be authorized to work for any US employer in the United States
• Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas
• Hiring is contingent upon candidates successfully passing a criminal background check
• Locality Media participates in E-Verify

About the company

First Due provides fire and EMS agencies with software solutions to empower safer and more effective operations. Their mission is to prevent first responder injury or death.