Senior Account Manager (French-speaking)

The role

You will own the commercial lifecycle of assigned enterprise accounts to drive retention, renewals, and expansion. You will manage a portfolio of strategic customers with a focus on French-speaking stakeholders.

What you will do

• Take responsibility for the full commercial lifecycle of assigned enterprise accounts
• Monitor account health and commercial risks to protect retention and renewal outcomes
• Identify and execute upsell, cross-sell, and expansion opportunities
• Create and maintain account plans based on customer goals and business risks
• Advise customers on improving localisation and content workflows
• Coordinate multi-stakeholder opportunities, procurement, and contract negotiations
• Partner cross-functionally with Customer Success, Solutions Architecture, Product, Finance, and Legal
• Maintain accurate CRM records, account plans, pipeline updates, and forecasts
• Use AI tools to improve customer research, account planning, and productivity

Required qualifications

• 5+ years of experience owning the commercial lifecycle of strategic or enterprise customer accounts in a quota-based B2B SaaS environment
• Track record of protecting customer revenue and generating account expansion
• Professional fluency in French
• Ability to understand complex SaaS products and translate capabilities into commercial value
• Strong written and spoken English
• Experience engaging and influencing C-level and senior stakeholders
• Strong commercial skills including negotiating contracts and navigating procurement or legal discussions
• Competency using AI tools for research, planning, and decision-making

Nice to have

• Experience managing or selling to enterprise customers in the French market
• Experience engaging technical stakeholders such as IT, engineering, or product
• Experience selling localisation, translation management, or other workflow software
• Experience working with procurement processes such as RFPs, security reviews, or complex enterprise buying committees
• Familiarity with structured sales methodologies or account planning frameworks

Benefits

• Competitive salary
• Employee stock options
• Fully remote setup with flexible working hours
• Co-working budget
• Flexible vacation policy
• Home office setup budget
• Learning & development budget
• Health insurance
• Wellness allowance
• Regular retreats and social events

Before you apply

• Must reside and have the legal right to work in the United Kingdom, Latvia, or Spain
• Do not engage on a B2B or contractor basis

About the company

Lokalise provides an AI-powered localization platform that helps businesses manage software and marketing content. The platform enables teams to collaborate and launch globally faster by automating workflows and centralizing translation memory.