Tenant Engagement Manager

The role

The Tenant Engagement Manager designs and delivers hospitality-inspired programming, branded events, and amenity experiences at an assigned property. This role manages the tenant engagement budget, develops marketing materials, and maintains digital platforms to drive tenant satisfaction.

What you will do

• Develop and execute hospitality-inspired tenant engagement programming, branded events, and amenity activations.
• Create and manage the property's tenant engagement budget.
• Build and maintain genuine relationships with tenants.
• Develop marketing materials and communications to promote events.
• Manage and update the tenant engagement app and building website.
• Partner with property management, concierge, and leasing teams on tenant move-ins, tours, and VIP visits.
• Build and maintain relationships with local hospitality vendors and service providers.
• Analyze tenant feedback and engagement data.
• Coordinate meeting and event logistics for tenants and internal teams.
• Perform other duties and responsibilities as assigned.

Required qualifications

• 2-4 years of experience in event planning, hospitality, or tenant/guest engagement.
• Strong project management and budget tracking skills.
• Proficiency in Microsoft Office and marketing/design tools (e.g., Canva).
• Excellent relationship-building and communication skills with a hospitality-first mindset.
• Ability to work flexible hours, including some evenings, to support tenant events.
• Regular mobility throughout the property to support events.

Nice to have

• Bachelor's degree in Hospitality Management, Marketing, Business, or related field

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-Paid Life insurance
• Company-Paid Long Term Disability
• Accidental Death & Dismemberment (AD&D) coverage
• 401(k) retirement savings plan, Traditional and Roth
• Flexible Time Off (FTO) or vacation benefits
• Paid sick leave and other legally required leave programs
• Employee assistance and wellness programs
• Company-paid holidays

Before you apply

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• Employment offers are contingent upon the successful completion of a background investigation.

About the company

Lincoln Property Company is one of the largest private real estate firms in the United States. It offers a fully integrated platform of real estate services and innovative solutions across various asset types throughout the United States, the United Kingdom, and Europe.