Care Management Assistant - Full-time - AAMC

The role

Care Management Assistants provide administrative support to ensure patients receive required treatment and services. They interact with Care Management staff, insurance agencies, and post-acute care providers to coordinate care, scheduling, and transportation.

What you will do

• Assists in referral process by transmitting patient documentation using web-based software.
• Prepares, completes, and distributes facility transfer packets.
• Arranges ambulance and wheelchair van transportation for patients.
• Facilitates information exchange with post-acute facility liaisons, home care liaisons and DME suppliers.
• Delivers patient notification letters and obtains signatures.
• Assists in obtaining authorizations for transition to the next level of care.
• Provides clerical and support functions to Care management staff.
• Establishes collaborative working relationships with Care Managers, Social Workers, and Utilization Review Nurses.
• Assists in the administration of Care Management functions including workflow organization and community resource links.

Required qualifications

• Bachelor’s degree plus one year of related experience, or high school diploma or equivalent and three years related work experience.
• Ability to communicate effectively.

Nice to have

• Experience in care coordination, Care management, disease management, hospital/acute care setting, or customer service
• Knowledge of State and Local regulations, community resources, discharge planning, insurance verification, financial counseling, and/or medical billing

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs

About the company

Luminis Health is the employer for this position.