Quality Improvement Specialist

The role

This person will work with clinical staff, nurses and providers to design and roll out quality and safety improvement processes. The work is data-driven and aims to improve evidence-based, safe, high-quality care for patients, families, staff and physicians.

What you will do

• Work with clinical service line leads to agree on data sources and data dictionaries and identify quality or process improvement projects
• Work with Information Systems to pull clinical data, generate reports and find areas for recognition or improvement
• Check that evidence-based care is reliable and valid through direct observation and monitoring data
• Work with data specialists to present data clearly through visualizations and written narrative
• Analyze documentation and data for Maryland Hospital-Acquired Conditions, Potentially Preventable Conditions and other Maryland HSCRC specifications
• Cross-train with other specialists and help run the annual Leapfrog Survey
• Perform concurrent and retrospective chart reviews against regulatory requirements
• Perform medical reviews on set criteria and advise staff, managers and medical staff on data findings and accurate documentation
• Apply Lean Six Sigma, TeamSTEPPS and Just Culture methods with peers and medical staff
• Present outcome data at department meetings with the Director of Quality and Safety and other leaders

Required qualifications

• At least three years of experience in Quality Improvement

Nice to have

• Clinical experience and RN/BSN degree
• Lean Six Sigma Green Belt (LSSGB) certification, to be obtained within the first 2 years of employment
• Experience with Just Culture and TeamSTEPPS
• CPHQ certification

Benefits

• Medical, dental and vision insurance
• Retirement plan with employer match for employees who work more than 1000 hours in a calendar year
• Paid time off
• Tuition assistance
• Employee referral bonus program
• Paid holidays, disability, and life/AD&D insurance for full-time employees
• Wellness programs
• Employee assistance programs and more
• Benefit offerings depend on employment status

Before you apply

• Reasonable accommodations may be made for individuals with disabilities to perform the essential functions
• Candidates can opt in to recruiter text updates during application; standard message rates may apply

About the company

Luminis Health is the employer, with an operational and clinical quality and safety team. The posting describes its work as aligned with the health system's strategic and annual operating plans.