Luminis Health Events & Conference Center Supervisor

The role

The Supervisor leads day-to-day operations, scheduling, and strategic growth for the Martin L. Doordan Institute conference center. This role coordinates with various operational departments to deliver hospitality experiences and manages organization-wide events.

What you will do

• Serve as the operational leader for all activities within the Martin L. Doordan Institute.
• Coordinate conference center operations across multiple operational partners.
• Establish operational standards for hospitality experiences.
• Develop service standards and operational workflows.
• Identify operational efficiencies and implement process improvements.
• Oversee the complete conference center client experience.
• Balance internal organizational priorities with external conference opportunities.
• Develop annual conference center operating plans and performance metrics.
• Monitor conference center utilization, occupancy, revenue, and customer satisfaction.
• Coordinate event publicity and develop marketing strategies for increased occupancy.

Required qualifications

• Bachelor’s degree in marketing, business, hospitality, related field or 7-10 years of experience in corporate event management
• Proven leadership, negotiation, and project management skills.
• Strong sales, customer service, and administrative abilities.
• Excellent communication skills
• Proficiency in Microsoft Office

Nice to have

• Event Management software
• EMS database

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs

About the company

Luminis Health Anne Arundel Medical Center is part of Luminis Health. The role is within the Luminis Health Department of Philanthropy.