Mobile Service Technician, Seattle

Seattle, WA. Posted 3 months ago

The role

The Mobile Service Technician travels to client locations to diagnose, maintain, and repair Lucid Motors vehicles. This role involves field service repairs and working both independently and as part of a team.

What you will do

Function as a Service Advisor and perform parts department duties
Work directly with clients to provide a high level of customer experience
Document customer vehicle interactions using software
Maintain knowledge of High Voltage, Low Voltage, and general Electric Vehicle systems
Perform walk-around and write-up processes to assess client needs
Accurately document client concerns for diagnosis and repair
Follow repair order documentation procedures
Invoice and collect payment
Perform customer service duties including answering phones and scheduling
Review appointment schedule to plan travel and visit duration

Required qualifications

2-5 years of experience as an automotive service technician
Self-sufficient, highly organized and comfortable working independently and as part of a team
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
Customer facing experience exhibiting excellent written and verbal communication skills
Proficient in Microsoft Office
EPA 609 Certification
Valid driver’s license with no suspensions within the past year
Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years

Nice to have

ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
Previous Mobile Service Technician experience
Previous experience with EV diagnosis and repair
Experience in luxury automobile repair environments

Benefits

Medical, dental, and vision insurance
Life and disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Service van or truck and tools provided
Equity program and/or discretionary annual cash incentive program eligibility

Before you apply

Expected to have ASE certifications obtained within 6-8 months of hire date
Willingness to complete Lucid provided CPR training post hire

About the company

Lucid is creating mobility experiences through proprietary technology and software-defined vehicle architecture. The company focuses on performance, sustainability, and design through deep vertical integration.