Sr. Field Quality Lab Engineering- RCA

The role

You will lead technical investigations into customer-reported quality concerns to determine validated failure mechanisms. You will perform component inspections, teardown analysis, and validation testing using returned components and vehicle data.

What you will do

• Lead technical investigations into customer-reported quality concerns.
• Perform component inspections, teardown analysis, dimensional measurements, material evaluations, and functional assessments.
• Develop and execute structured test plans to reproduce field failures and validate corrective actions.
• Build evidence-based technical cases using laboratory findings, engineering data, and vehicle diagnostics.
• Partner with cross-functional teams to move investigations from identification to resolution.
• Create repeatable failure-analysis procedures, test methods, and technical documentation.
• Provide technical expertise and recommended actions for high-priority quality reviews.

Required qualifications

• 5 years of experience in failure analysis, field quality, warranty engineering, product engineering, reliability engineering, laboratory testing, validation engineering, or a related technical discipl
• BS degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Materials Engineering, Mechatronics Engineering, or a related technical field.
• Experience leading structured root cause investigations involving mechanical, electrical, electronic, software-integrated, or electromechanical systems.
• Hands-on experience performing component inspections, teardown analysis, failure reproduction, and engineering validation testing.
• Ability to read, write, speak, and understand English sufficiently to perform the essential duties.
• Ability to stand and walk for 8–12 hours per shift on hard surfaces.
• Frequent use of hands for handling tools, inspecting components, and operating equipment.
• Ability to lift, carry, push, or pull items weighing 10–50 lbs. regularly; occasional lifting up to 75 lbs. with assistance.
• Routine reaching above shoulders, bending, twisting at the waist, and squatting.
• Continuous arm, hand, and wrist movements.
• Occasional use of steps or platforms.
• Must wear required PPE including safety shoes, gloves, protective sleeves, eye protection, and hearing protection.

Nice to have

• Experience supporting automotive field quality, warranty engineering, customer issue management, or product investigation teams.
• Experience with battery-electric vehicles and related systems, such as high-voltage batteries, electric drive units, charging systems, thermal systems, body systems, or vehicle electronics.
• Familiarity with vehicle diagnostics, DTC analysis, CAN communication, telematics, and data logging tools.
• Experience operating laboratory equipment, such as environmental chambers, data acquisition systems, electrical test equipment, vibration systems, and durability testing equipment.
• Knowledge of materials analysis, fracture analysis, metallurgical evaluation, reliability engineering techniques, APQP, PPAP, DFMEA, PFMEA, SPC, or automotive product development processes.
• Experience supporting supplier-related failure investigations, corrective action validation, product launches, engineering validation programs, or manufacturing process investigations.
• MS degree in Engineering, Reliability Engineering, Materials Science, or a related technical discipline.

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Hourly/non-exempt employees accrue up to 120 hours paid time off
• Salaried/exempt employee accrue up to 160 hours paid time off
• Eligible employees may participate in Lucid’s equity program
• Eligible employees may participate in a discretionary annual cash incentive program

About the company

Lucid creates exceptional mobility experiences through innovation and proprietary technology. The company uses deep vertical integration with design, engineering, and production happening in-house.