Sr. Field Quality Technician

The role

The Sr. Field Quality Technician supports vehicle investigations, root cause analysis, validation activities, and field quality improvement initiatives. This person performs advanced diagnosis, maintenance, and repair of Lucid vehicles and engineering test vehicles.

What you will do

• Perform advanced diagnosis, maintenance, repair, and upgrades of Lucid vehicles and engineering test vehicles.
• Investigate complex vehicle concerns across electrical, powertrain, chassis, body, thermal, infotainment, and software-related systems.
• Support concern replication, failure analysis, vehicle inspection, and root cause investigations.
• Collect and analyze diagnostic data, vehicle logs, fault codes, measurements, and physical evidence.
• Document and communicate investigation findings, conclusions, and recommended next steps.
• Support Field Quality Engineers with hands-on investigations and structured root cause analysis.
• Validate containment actions, permanent corrective actions, engineering changes, and software releases.
• Support vehicle campaigns, containment initiatives, fleet monitoring, and field issue escalation activities.
• Conduct road tests and functional evaluations to assess vehicle health and confirm repair effectiveness.
• Identify recurring failure patterns to improve product quality, diagnostics, repair methods, and service procedures.

Required qualifications

• High School Diploma or GED.
• Automotive technician degree, certification, or equivalent work experience.
• Five or more years of automotive diagnostic, repair, quality, testing, or technical investigation experience.
• Strong understanding of vehicle electrical and mechanical systems and diagnostic methodologies.
• Experience diagnosing complex vehicle concerns with scan tools, digital multimeters, oscilloscopes, and related diagnostic equipment.
• Knowledge of electric vehicle architecture, including High Voltage and Low Voltage systems and EV powertrains.
• Ability to interpret wiring diagrams, service information, engineering drawings, and technical procedures.
• Strong analytical, troubleshooting, written, and verbal communication skills.
• Ability to use Microsoft Office applications and learn proprietary diagnostic and engineering software.
• Valid driver’s license and ability to safely operate vehicles for evaluation purposes.
• Ability to stand and walk for 8–12 hours per shift on hard surfaces in a production environment.
• Ability to lift, carry, push, or pull items weighing 10–50 lbs regularly; occasional lifting up to 75 lbs with assistance.

Nice to have

• ASE certification; ASE Master Technician certification is highly desirable.
• EPA Section 609 certification.
• Previous OEM Master Technician certification.
• Previous experience with electric vehicle diagnosis and repair.
• Working knowledge of CAN bus, automotive Ethernet, and vehicle communication protocols.
• Experience supporting engineering investigations, vehicle testing, launch, warranty, or field quality activities.
• Associate’s or bachelor’s degree in automotive technology, Engineering Technology, or a related field.
• Forklift certification.

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Hourly/non-exempt employees accrue up to 120 hours paid time off
• Salaried/exempt employee accrue up to 160 hours paid time off
• Eligible employees may also participate in Lucid’s equity program
• Eligible employees may also participate in a discretionary annual cash incentive program

About the company

Lucid is creating exceptional mobility experiences through innovation to drive the world forward. The company uses proprietary technology and software-defined vehicle architecture to build award-winning vehicles.