Lucidmotors
Part Time Brand Ambassador - New Center Opening (DTLA)
Los Angeles, CA. Posted a month ago
The role
Brand Ambassadors create first impressions and deliver an elevated experience for guests at a Lucid Studio. You will welcome guests, capture leads, and support daily studio operations.
What you will do
- Welcome guests, answer general inquiries, and schedule test drives
- Capture high quality customer leads and interactions in CRM (Salesforce)
- Conduct customer needs assessments
- Recommend suitable vehicles based on customer needs
- Refer high potential leads to Sales Specialists
- Ensure guests are directed to the appropriate next step
- Build deep knowledge of the Lucid brand, vehicles, and services
- Explain vehicle features, specifications, and pricing
- Provide backend operational support
- Support studio operations including opening and closing checklists
Required qualifications
- Exceptional interpersonal and communication skills
- Experience in a customer facing environment
- Patience, professionalism, and adaptability
- Interest in electric vehicles and enthusiasm for building the Lucid brand
- Flexible availability including extended holiday mall hours, holidays and weekends
- 18 years old minimum
- High School diploma/GED required
- Authorized to work in the USA
- Ability to twist, bend, squat, reach, and stand for extended periods of time
- Valid driver’s license with no suspensions within the past year
- Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years
- Ability to obtain appropriate state DMV licensing, where applicable
Nice to have
- Prior experience with CRM tool such as Salesforce
Benefits
- Medical, dental, and vision insurance
- Life and disability coverage
- Paid time off
- Paid holidays
- Paid sick leave
- 401(k) retirement plan
- Equity program
- Discretionary annual cash incentive program
Before you apply
- Visa sponsorship not available
- Successful completion of a drug test and background check is a condition of employment
- Drivers under 21 must successfully complete Lucid Training upon hire
About the company
Lucid creates exceptional mobility experiences through innovation and proprietary technology. They design, engineer, and produce vehicles in-house across global offices and manufacturing facilities.