Part Time Brand Ambassador

The role

Brand Ambassadors welcome guests at a Lucid Studio and deliver customer experiences. They support daily studio operations and build brand connection through vehicle education and lead capture.

What you will do

• Welcome guests, answer general inquiries, and schedule test drives
• Capture high quality customer leads and interactions in CRM (Salesforce)
• Conduct customer needs assessments
• Recommend suitable vehicles based on customer needs
• Refer high potential leads to Sales Specialists
• Ensure guests are directed to the appropriate next step
• Build deep knowledge of the Lucid brand, vehicles, and services
• Explain vehicle features, specifications, and pricing
• Provide backend operational support
• Support studio operations including opening/closing checklists

Required qualifications

• Exceptional interpersonal and communication skills
• Experience in a customer facing environment (retail, hospitality, food service, etc.)
• Patience, professionalism, and adaptability in a dynamic retail setting
• Flexible availability including extended holiday mall hours, holidays and weekends
• 18 years old minimum
• High School diploma/GED required
• Authorized to work in the USA
• Ability to twist, bend, squat, reach, and stand for extended periods of time
• Valid driver’s license with no suspensions within the past year
• Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing, where applicable

Nice to have

• Prior experience with CRM tool such as Salesforce

Benefits

• medical, dental, and vision insurance
• life and disability coverage
• paid time off
• paid holidays
• paid sick leave
• 401(k) retirement plan
• equity program
• discretionary annual cash incentive program

Before you apply

• visa sponsorship not available
• successful completion of a drug test and background check is a condition of employment

About the company

Lucid is a post luxury automotive company centered on sustainability and the human experience. They create mobility experiences through proprietary technology and software-defined vehicle architecture.