Sr. Service Technician, Tysons Galleria

McLean, VA. Posted 8 days ago

The role

The Sr. Mobile Service Technician performs field service repairs by traveling to client locations. This person will diagnose, maintain, and repair Lucid Motors vehicles in the field.

What you will do

Repair electro-mechanical issues and perform diagnostics
Perform advanced EV repairs at partner locations and Service Centers
Maintain knowledge of high voltage, low voltage, and general electric vehicle systems
Follow correct repair order documentation procedures
Document customer vehicle interactions using software
Communicate and collaborate with service team and customers
Function as a Service Advisor and perform parts department duties
Document client concerns for diagnosis and repair
Invoice and collect payment
Perform customer service duties including answering phones and scheduling appointments

Required qualifications

4+ years of experience as a Service Technician or Diagnosis Technician
ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS)
Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
Experience in luxury automobile repair environments
Self-sufficient, highly organized and comfortable working independently and as part of a team
Customer facing experience exhibiting excellent written and verbal communication skills
Proficient in Microsoft Office
Ability to communicate effectively with Field Engineering Team
EPA 609 Certification
Valid driver’s license with no suspensions within the past year
Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years

Nice to have

Previous Mobile Service Technician experience
ASE Certified Master Technician

Benefits

Medical, dental, and vision insurance
Life and disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Equity program
Discretionary annual cash incentive program

Before you apply

Willingness to complete Lucid provided CPR training post hire

About the company

Lucid is creating mobility experiences through proprietary technology and software-defined vehicle architecture. The company uses deep vertical integration with design, engineering, and production happening in-house.