Part Time Brand Ambassador (New Center Opening!)

The role

The Brand Ambassador is the first point of engagement for guests at the Lucid studio. This person will welcome guests, resolve inquiries, schedule test drives, and provide operational support.

What you will do

• Welcome guests, resolve general inquiries, and schedule test drives
• Quality lead capture in CRM (Salesforce)
• Ask questions to understand budget, preferences, and timeline
• Recommend suitable vehicles and collect customer information
• Refer high-potential leads to Sales Specialists
• Direct guests to the most appropriate point of contact
• Develop knowledge of Lucid brand, vehicles, and services
• Explain features, specifications, and pricing of all models
• Provide backend operational support for order paperwork
• Ensure food and beverage replenishment and report maintenance requests

Required qualifications

• Exceptional people skills
• Experience in customer facing industry (food service, retail, hospitality etc)
• Patience and professionalism
• Comfortable operating in ambiguous retail environment
• Passion for EV industry and building the Lucid brand
• Flexible availability including extended holiday mall hours, holidays and weekends
• 18 years old minimum
• High School diploma/GED required
• Authorized to work in the USA
• Ability to twist, bend, squat, reach, and stand for extended periods of time
• Valid driver’s license with no suspensions within the past year
• Ability to obtain appropriate state DMV licensing, where applicable

Nice to have

• Prior experience with CRM tool such as Salesforce

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Equity program
• Discretionary annual cash incentive program

Before you apply

• Visa sponsorship not available
• Successful completion of a drug test and background check is a condition of employment
• Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

About the company

Lucid is creating exceptional mobility experiences through innovation. The company builds award-winning vehicles using proprietary technology and software-defined vehicle architecture.