Service Techniker, Witten (m/w/d)

The role

You will diagnose, maintain and repair Lucid Motors battery-electric vehicles. You will also document each customer vehicle interaction and work with the service team.

What you will do

• Diagnose, maintain and repair Lucid Motors vehicles
• Demonstrate and teach technical skills and knowledge to others
• Use the required software to fully document all interactions with customer vehicles
• Keep up-to-date knowledge of high-voltage and general electrical vehicle systems
• Communicate and work with other service team members such as advisors and managers
• Follow correct procedures for documenting repair orders
• Solve problems creatively and adapt quickly in a fast-changing environment
• Work on the road and support the mobile service team when needed

Required qualifications

• Completed training as an automotive mechatronics technician or relevant work experience
• Knowledge of high-voltage systems, low-voltage systems and electric vehicle drive systems
• Experience repairing premium vehicles
• Excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office and learn proprietary DMS software
• Must hold a valid driver's licence
• Ability to work on the road and support the mobile service team when needed
• Creative problem solving and quick thinking in a busy, fast-changing environment
• Attention to detail and passion for positive customer experiences
• Passion for sustainable transport and changing the automotive industry
• Ability to demonstrate and teach learned technical skills to others

Benefits

• Medical, dental and vision insurance
• Life and disability coverage
• Paid time off, up to 120 hours for hourly employees and up to 160 hours for salaried employees
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligibility for Lucid's equity program
• Eligibility for a discretionary annual cash incentive program

Before you apply

• A background check may be required during hiring, in line with European data protection laws, with candidates asked for consent first
• Applications must be submitted through the Lucid Motors Careers website
• Lucid does not accept agency resumes

About the company

Lucid designs, engineers and produces electric vehicles in-house, including the Lucid Air and Lucid Gravity. The company describes its approach as refusing to compromise between performance, sustainability, design and integrity.