Seasonal Ambassador - NorthPark Center

The role

Seasonal Ambassadors provide customer consultations and product demonstrations. They drive sales and educate customers on brand values like ethical buying and fighting animal testing.

What you will do

• Exceed sales goals using StoreForce dashboard results
• Deliver customer experience by identifying needs through listening and open-ended questions
• Demonstrate product benefits and features
• Educate customers on brand values including Fighting Animal Testing and Ethical Buying
• Host store parties and other community engagement initiatives
• Expand product knowledge regarding ingredients and benefits
• Develop sales techniques and seek feedback for performance improvement
• Promote teamwork and diversity, equity, inclusion, and belonging
• Maintain a clean, organized, and visually appealing store
• Follow company standards for opening, closing, and health and safety

Required qualifications

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Nice to have

• Experience with consultation-based customer service models
• Strong problem-solving skills to address issues that arise in day-to-day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Before you apply

• Lush Handmade Cosmetics participates in E-Verify in certain US states
• Will provide the federal government with Form I-9 information to confirm authorization to work in the United States

About the company

Lush Handmade Cosmetics is a business that participates in E-Verify and operates on Indigenous territory across Turtle Island.