Seasonal Ambassador - Valencia Town Center

Valencia, California, United States. Posted 2 months ago

The role

As a Seasonal Ambassador, you will give customers product and brand advice, run consultations and product demonstrations, and help the team hit daily sales goals. You will also help run store events and keep the shop clean and well displayed.

What you will do

Drive sales using StoreForce dashboard results and feedback
Deliver a strong customer experience by listening and asking open questions
Demonstrate product benefits and make informed product recommendations
Educate customers on Lush brand values such as Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade and Naked Packaging
Host store parties and community initiatives to bring in customers
Keep your product knowledge up to date through ongoing learning
Develop your sales skills and support team growth
Encourage open communication and support diversity, equity, inclusion and belonging in the team
Be punctual and reliable, and follow opening, closing and health and safety standards
Keep the store clean, organized and visually appealing, and adjust displays in real time

Required qualifications

Excellent customer service skills
Flexibility to adapt to changing situations and priorities in a fast-paced environment
Knowledge and passion for skincare, natural beauty and ethical business
Flexible schedule to accommodate store needs, including evenings, weekends and holidays

Nice to have

Experience with consultation-based customer service models
Strong problem-solving skills for day-to-day operations
Experience working in a team environment
Experience working in skincare or cosmetics
Experience in cross cultural collaboration and DEIB or social justice training
Fluency in Spanish, French or other languages

Before you apply

Lush participates in E-Verify in certain US states (AL, GA, NC, SC, FL, AZ, UT, TN) and will check your Form I-9 information to confirm you are authorized to work in the United States

About the company

Lush is a handmade cosmetics company with a focus on ethical buying, fighting animal testing and naked packaging. Its North American business is headquartered in Canada.