Lush
Seasonal Ambassador - Liberty Center
Cincinnati, Ohio, United States. Posted 2 months ago
The role
Seasonal Ambassadors provide customer consultations and product demonstrations. They drive sales, maintain store visuals, and educate customers on brand values.
What you will do
- Exceed sales goals using StoreForce dashboard results
- Deliver customer experience by identifying needs through listening and open-ended questions
- Demonstrate product benefits and features
- Educate customers on brand values like Fighting Animal Testing and Naked Packaging
- Host store parties and other community engagement initiatives
- Develop sales techniques and product knowledge
- Promote teamwork and diversity, equity, inclusion, and belonging
- Maintain a clean, organized, and visually appealing store
- Adjust product displays based on sales using Visual Merchandising guidelines
- Follow company standards for opening, closing, product integrity, and health and safety
Required qualifications
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Nice to have
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
Before you apply
- Lush Handmade Cosmetics participates in E-Verify in certain US states
- Will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States
About the company
Lush Handmade Cosmetics operates on Indigenous territory across Turtle Island. The company is committed to reconciliation and decolonization guided by the Truth and Reconciliation Commission of Canada.