Seasonal Ambassador - The Gardens Mall

The role

Seasonal Ambassadors provide customer consultations and product demonstrations. They drive sales, maintain store visuals, and educate customers on brand values.

What you will do

• Exceed sales goals using StoreForce dashboard results.
• Deliver customer experience by identifying needs through listening and open-ended questions.
• Demonstrate product benefits and features.
• Educate customers on brand values like Fighting Animal Testing and Naked Packaging.
• Host store parties and other community engagement initiatives.
• Develop sales techniques and product knowledge.
• Promote teamwork and diversity, equity, inclusion, and belonging.
• Maintain a clean, organized, and visually appealing store.
• Adjust product displays based on sales using Visual Merchandising guidelines.
• Follow company standards for opening, closing, and health and safety.

Required qualifications

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Nice to have

• Experience with consultation-based customer service models
• Strong problem-solving skills to address issues that arise in day-to-day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Before you apply

• Lush Handmade Cosmetics participates in E-Verify in certain US states and will provide Form I-9 information to confirm authorization to work in the United States.

About the company

Lush Handmade Cosmetics is a business that operates on Indigenous territory across Turtle Island. The company is committed to reconciliation and decolonization.