Seasonal Ambassador - Scottsdale Fashion Square Mall

The role

Seasonal Ambassadors provide customer consultations and product demonstrations. They drive sales and maintain shop excellence through product knowledge and operational tasks.

What you will do

• Exceed sales goals using StoreForce dashboard results
• Deliver customer experience by identifying needs and demonstrating products
• Educate customers on brand values like Fighting Animal Testing and Naked Packaging
• Host store parties and community engagement initiatives
• Expand product knowledge regarding ingredients and benefits
• Develop sales techniques and seek performance feedback
• Promote diversity, equity, inclusion, and belonging within the team
• Maintain a clean, organized, and visually appealing store
• Adjust product displays based on sales using Visual Merchandising guidelines
• Follow company standards for opening, closing, and health and safety

Required qualifications

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Nice to have

• Experience with consultation-based customer service models
• Strong problem-solving skills to address issues that arise in day-to-day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Before you apply

• Lush Handmade Cosmetics participates in E-Verify in certain US states
• Will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States

About the company

Lush Handmade Cosmetics is a business that participates in E-Verify and recognizes its operations on Indigenous territory across Turtle Island.