Seasonal Ambassador - Pacific Centre

The role

Seasonal Ambassadors provide customer consultations and product demonstrations. They drive sales and maintain shop excellence through product knowledge and operational tasks.

What you will do

• Exceed sales goals using StoreForce dashboard results
• Deliver customer experience by identifying needs and demonstrating products
• Educate customers on brand values like Fighting Animal Testing and Naked Packaging
• Host store parties and other community engagement initiatives
• Expand product knowledge regarding ingredients and benefits
• Develop sales techniques and seek performance feedback
• Promote teamwork and diversity, equity, inclusion, and belonging
• Maintain a clean, organized, and visually appealing store
• Adjust product displays based on sales using Visual Merchandising guidelines
• Follow company standards for opening, closing, and health and safety

Required qualifications

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Nice to have

• Experience with consultation-based customer service models
• Strong problem-solving skills to address issues that arise in day-to-day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

About the company

Lush Handmade Cosmetics is a business that focuses on making a positive impact through products. The company operates on Indigenous territory across Turtle Island.